FAQ

Q1: What products do you offer?

A: We offer a curated collection of elegant jewelry and hair accessories, including semi-bridal sets, temple necklace sets, scrunchies, and more.

Q2: Are your products handmade?

A: Yes, every piece is carefully handcrafted with attention to detail, ensuring unique quality and timeless design.

Q3: What materials are used in your products?

A: We use premium materials such as gold plating, high-quality crystals, genuine pearls, and ethically sourced beads, ensuring durability and style.

Q4: How long does shipping take?

A: Orders are typically processed within 2-3 business days. 
Standard shipping within India takes about 5-7 business days. (International shipping times may vary.)

Q5: What is your return policy?

A: We do not accept returns. However, if there is an issue with your order, you can request a replacement. To process a replacement request, please send us an opening/unboxing video clearly showing the issue with the product. For instant support, message us on WhatsApp.

Q6: Do you offer customization or bespoke orders?

A: Yes, we offer customization on select products. For more details and instant support, message us on WhatsApp.

Q7: Do you accept bulk orders?

A: Absolutely! We take bulk orders too. For more details on bulk pricing and options, message us on WhatsApp.

Q8: Why do product colors sometimes appear different?

A: Due to lighting conditions during photography and on different screens, the actual product color may vary slightly from what you see online.

Q9: How should I care for my jewelry?

A: To keep your jewelry looking its best:

 • Store items in a dry, soft-lined box when not in use.

• Avoid direct contact with water, perfumes, and chemicals.

• Clean gently with a soft cloth.

• Follow specific care instructions provided with your purchase.

Q10: How can I stay updated on new launches and offers?

A: Follow us on Instagram, sign up for our newsletter, and check our website regularly for the latest updates and exclusive offers.

Q11: How do I contact customer support?

A: For any other inquiries, you can reach us at tharabeautycollection@gamil.com or message us at 7358584417 during business hours.